After restarting, check whether the email password prompt has now disappeared.Ģ – Check whether your email password has actually changed It’s easy for inexperienced users to simply close the Mail window and not fully quit the app. This sounds like overkill, but it guarantees Apple Mail has been fully quit and reopened. If you definitely have internet access, restart your Mac from the Apple menu (top left of screen) > Restart. That way you know that the browser isn’t loading up a previously-saved page and must therefore have internet access. A particularly good test is to perform a Google search for something very random. The easiest way for most users to check their internet connection is to try loading up any website.

Apple Mail seems to always assume this is a password problem, instead of checking first whether the internet connection is actually working.

This is because it’s unable to make a successful connection to the email service provider. If your internet connection drops out, even just temporarily, Apple Mail will often ask for a password. Strangely enough this is the most common cause of Apple Mail asking repeatedly for a password.

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